Introducing the TrainingToday Customer Service Library
TrainingToday – Web-Based Training Courses for Supervisors and Employees.
Professionally Developed
Mobile Ready
Up to Date
Engaging
Ready to Use!
TrainingToday is a leading provider of education online education programs for employees and supervisors. Each course addresses a specific topic with engaging and interactive presentations, delivering practical advice and clear instructions that trainees will remember long after the training is complete.
And with a built-in LMS, TrainingToday dies all the scheduling, tracking, testing, and reporting for you. It’s your turnkey training solution.
From phone skills to handling customer complaints and stress management, TrainingToday’s Customer Service library includes everything you need for your customer service team to provide world-class service.
The TrainingToday Customer Service Library includes courses on:
Business Writing Skills for Employees
Coaching for Superior Employee Performance: Techniques for Supervisors.
Conflict Resolution for Employees
Connect With Customers Training Online
Customer Service Skills – How We Can All Improve
Customer Service – How to Promote Among Staff
E-mail Best Practices for All Employees
Effective Communication for Employee Training
Handling Customer Complaints Training
How to Maintain Customer Loyalty
How to Manage Time Wisely – A Guide for Employees
Identifying Customer Needs
Maintaining a Positive Attitude
Making Customers Feel Special
Motivating Employees: Tips and Tactics for Superiors
Phone Skills
Problem Solving for Employees
Stress Management (Multimedia)
Teambuilding for Employees
The Power of Listening
Turn Satisfied Customers into Repeat Customers Training