Introducing the TrainingToday Customer Service Library

TrainingToday – Web-Based Training Courses for Supervisors and Employees.

  • Professionally Developed

  • Mobile Ready

  • Up to Date

  • Engaging

  • Ready to Use!

TrainingToday is a leading provider of education online education programs for employees and supervisors. Each course addresses a specific topic with engaging and interactive presentations, delivering practical advice and clear instructions that trainees will remember long after the training is complete.
And with a built-in LMS, TrainingToday dies all the scheduling, tracking, testing, and reporting for you. It’s your turnkey training solution.

From phone skills to handling customer complaints and stress management, TrainingToday’s Customer Service library includes everything you need for your customer service team to provide world-class service.

The TrainingToday Customer Service Library includes courses on:

  • Business Writing Skills for Employees

  • Coaching for Superior Employee Performance: Techniques for Supervisors.

  • Conflict Resolution for Employees

  • Connect With Customers Training Online

  • Customer Service Skills – How We Can All Improve

  • Customer Service – How to Promote Among Staff

  • E-mail Best Practices for All Employees

  • Effective Communication for Employee Training

  • Handling Customer Complaints Training

  • How to Maintain Customer Loyalty

  • How to Manage Time Wisely – A Guide for Employees

  • Identifying Customer Needs

  • Maintaining a Positive Attitude

  • Making Customers Feel Special

  • Motivating Employees: Tips and Tactics for Superiors

  • Phone Skills

  • Problem Solving for Employees

  • Stress Management (Multimedia)

  • Teambuilding for Employees

  • The Power of Listening

  • Turn Satisfied Customers into Repeat Customers Training